When it comes to audiobooks, people usually think of Audible, an Amazon company. It is the leading provider of audiobooks with a vast catalog of over 200,000 titles. Besides offering a huge library and flexibility, Audible goes above and beyond to ensure that users can access their audiobook library from wherever they are and from any device, thanks to its syncing feature. With this feature, Audible keeps track of your listening progress across multiple devices so that you can always pick up where you left off, regardless of which device you were using.
While many people enjoy the effortless experience of listening to audiobooks, some have been encountering Audible not syncing across devices lately, which can be quite frustrating. If you are having trouble getting Audible to sync across your devices, do not worry, you are not alone.
In this article, we will show you some of the most common ways to fix this Audible app not syncing problem so you can get back to enjoying your audiobooks. Moreover, with the ultimate tool that we provide, you definitely will succeed if other methods won’t work. Let’s start.
Part 1. How to Sync Audible on iOS or Android
Sometimes the reason your Audible is not syncing across devices is either because the Whispersync feature is not enabled or you are not conversant with how it works. Typically, the Whispersync features let Audible keep track of your listening progress across multiple devices so that you can always pick up where you left off. Therefore, to fix the Audible sync not working issue, you must first check whether the Audible Whispersync feature is enabled. If it is already enabled, you need to turn it off and then again to see if it will fix the problem.
Here are the steps to check whether the Audible Whispersync feature is enabled on iOS and Android devices.
How to Sync Audible on iOS
Step 1: First, connect your device to a wireless internet connection.
Step 2: Launch the Audible app on your iOS device and tap on the Profile button.
Step 3: Select Gear > Player.
Step 4: Slide the “Sync Device Position” toggle backward to switch it OFF. Then, please switch it ON again and check whether your Audible not syncing across devices issue is resolved.
How to Sync Audible on Android
Step 1: If you listen to Audible on Android, connect your device to WiFi that is stable.
Step 2: Start the Audible application and select the Library option.
Step 3: Swipe down until you find the Spinning arrows.
Step 4: Then, release your finger to refresh the library.
Part 2. How to Fix Audible Not Syncing across Devices
Sometimes, the Audible app may just need a little refresh to start syncing again. Try these simple troubleshooting steps to get Audible back on track.
1. Confirm the Network Connection
The first thing you should do when trying to fix Audible account not syncing is to confirm that your device is connected to a stable network. A poor or unstable network connection can often be why the app cannot sync properly. So, ensure you are connected to a strong and stable Wi-Fi network before proceeding. You can try restarting your router if you have an internet signal problem. Also, you can find corresponding help from your internet service provider.
2. Restart Your Device
If confirming the network connection does not work, the next thing you can do is restart your device. This will help refresh the app and clear any potential glitches causing the Audible not syncing problem. To restart your device, turn it off and then back on again. Once your device has been restarted, open the Audible app and see if it is now able to sync correctly.
3. Reinstall Audible App
If you still have trouble with Audible not syncing across devices, you may need to reinstall the app. A corrupted or outdated app version can cause syncing problems. In that case, uninstalling and reinstalling the Audible app can often fix the problem.
To uninstall Audible, go to your device’s settings and find the apps or applications tab. From there, locate Audible and tap on it. Then, select the uninstall option. Once the Audible app has been uninstalled, restart your device and then go to the app store to download and install the latest version of it. After that, try syncing again and see if the problem has been fixed.
4. Check If You Signed in to The Same Account on Different Devices
Also, you must ensure you have logged into the Audible app with the same account on all of your devices. Only when you use the same account can Audible sync your listening progress across multiple devices. So, if you are using different accounts on different devices, Audible will not be able to sync your audiobooks.
To check if you are using the same account, open the Audible app and go to the settings tab. Then, tap on the “Account” option. From there, you should see the email address associated with your Audible account. Make sure that this email address is the same on all of your devices. If it is not, log out of your current account and then log in again with the correct email address. After that, try syncing again to see if the issue of the Audible app not syncing with account is now solved.
Part 3. How to Backup Audible Audiobooks to Any Device
If none of the solutions fix your Audible not syncing problem, we recommend you back up your Audible books as local files and then play them with any player you like. With a backup in place, you do not need to struggle with the Audible app or worry about the Audible sync issue again.
To back up Audible books, you need to convert the Audible audiobooks from AAX file format to more standard audio formats. You need a converter app to facilitate the easy conversion, and here’s the AudKit Audible AAX Converter. It is a simple-to-use yet powerful all designed to help Audible users download and convert AAX audiobooks to MP3 and other standard audio formats like AAC, WAV, FLAC, etc.
Unlike most converter apps, this AudKit app keeps the original ID3 tags and lossless sound quality of Audible books after conversion. Besides, with the latest decryption technology, it can convert Audible books at 5X faster speed and save them on your PC. The downloaded Audible files then can be streamed across multiple devices.
Guide: How to Download and Backup Audible Audiobooks on Any Device
First, access the AudKit website with any web browser on your computer and click the “Download” button to download and install AudKit Audible AAX Converter (compatible with Windows and Mac). After that, follow the prompts to launch the app.
Step 1 Add Audible audiobooks to AudKit converter
Next, open the Audible app on your computer and go to the library section to find the audiobook you want to convert. Then, drag and drop the chosen books to the interface of AudKit Audible AAX Converter. Another way to add Audible books is to click on the “Add Files” icon to upload the local files from your computer.
Step 2 Customize Audible output format
From the bottom, you will see the Format option and tap on it. It will show you the setting window to customize the audio parameters of Audible books. The AudKit app currently supports MP3, M4A, AAC, WAV, and other file formats. You can adjust the audio quality by changing the bit rate, sample rate, and channel according to your needs. After that, click on “OK” to save the changes.
Step 3 Start converting Audible books
Finally, go back to the main interface and click on the “Convert” button to start downloading and converting Audible books. Once the conversion is done, you can click on the folder icon at the bottom of the interface to open the output folder. Here you will find all the converted Audible files. Now you can play them with any media player you like without worrying about the Audible app not syncing issue again.
Part 4. Conclusion
There is no doubt that the Audible not working problem is frustrating. However, with the solutions and methods provided in this article, you should be able to fix the Audible not syncing problem without any trouble. And if you want to keep a backup of your Audible books, we recommend using the AudKit Audible AAX Converter as it is simple to use and provides lossless quality output. Most importantly, you can listen to Audible offline anywhere and won’t encounter the syncing handicap again.